Terms of service

Last Updated: September 2, 2026

Welcome to House Of Dhanvika.

These Terms of Service govern your use of the House Of Dhanvika website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable policies.

1. About Our Store

House Of Dhanvika operates an online jewellery store offering curated jewellery products and related services.

We reserve the right to update product information, prices, availability and website content from time to time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements and specifications are accurate.

However, jewellery may appear slightly different depending on:

Lighting.
Photography conditions.
Screen settings.
Display resolution.
Natural variations in materials.
Manufacturing characteristics.

Such minor visual differences do not necessarily indicate a product defect.

3. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products or modify product availability without prior notice.

If an order is accepted but the product subsequently becomes unavailable, we will contact the customer and provide an appropriate resolution.

4. Pricing

Prices displayed on the website are subject to change.

We make reasonable efforts to maintain accurate pricing. However, in the event of an obvious pricing or technical error, we reserve the right to correct the error and, where appropriate, cancel or adjust the affected order.

5. Orders

Placing an order constitutes a request to purchase the selected products.

An order may be cancelled or declined where reasonably necessary, including because of:

Product unavailability.
Payment failure.
Suspected fraud.
Incorrect pricing.
Technical errors.
Incomplete customer information.
Other legitimate business or security reasons.

6. Payments

Payments are processed through the payment methods made available at checkout.

Customers agree to provide accurate billing and payment information.

We will never ask customers to disclose their OTP, UPI PIN, CVV or banking password.

7. Customer Accounts

If you create an account, you are responsible for keeping your login information confidential.

You should immediately notify us if you believe your account has been accessed without authorization.

8. Prohibited Use

You agree not to use the website for:

Fraudulent activities.
Unauthorized access.
Disrupting website functionality.
Attempting to access another customer's information.
Uploading malicious code.
Scraping or copying website content for unauthorized commercial use.
Any activity prohibited by applicable law.

9. Intellectual Property

The House Of Dhanvika name, logo, website design, product photographs, written content, graphics, branding and other original materials are protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute or commercially exploit our content without prior written permission.

10. Third-Party Services

Our website may use third-party services including Shopify, payment providers, courier companies, analytics providers and social-media platforms.

Your use of such services may also be subject to their respective terms and policies.

11. Limitation

We make reasonable efforts to maintain the website and provide accurate information, but we do not guarantee that the website will always be uninterrupted, error-free or completely free of technical issues.